Learn how top restaurants are retaining their valuable customers

LimeTray

Because retaining customers is more profitable

“We wanted to build our own online front-of-house, complete with our own branded website that sets us apart, a mobile app and online ordering. Not having your own platforms means you’re giving away the entire pie to someone else. You have no control over any of the details. And the details matter most when you want to have a unique story” 

Iqbal Khan, 
Owner, 
Curry Box & 
Oriental Box 

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SEE PRODUCTS

80.1%

Repeat Customers

50-70%

Online Orders placed using loyalty program 

More Repeat Customers than first timers

4x-8x

Curry Box trusts LimeTray for retaining customers

With Insights from top restaurants on 

Retaining Customers

Getting orders on own platform

Turning feedback into action

Introducing loyalty program

Value of third party Integration


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“Focussing on customer retention is 100% the most important strategy any restaurant could adopt at this point. It’s cheaper to retain customers than to go after new ones. Your loyal customers are the lowest hanging fruit when it comes to growing your profits and it shouldn’t be an afterthought. We are in business because of them and their experience is an absolute priority for us” 

Kabir Advani, 
Managing Partner,
Berco’s 

Most succesful restaurants use retention strategies